Shipping Policy

Deals2otc.com is an online OTC (Over The Counter) store where you can buy products like health, beauty, cosmetic, diabetic supplies, medical, candies/ gum, and many more. We currently carry more than 25,000 products and we put every effort to make our customers happy by selling genuine products.  Customer’s satisfaction is our satisfaction and that is our goal, so you can shop at our deals2otc online store. Deals2otc.com store is safe and secure. If you still have questions about our online store, please feel free to email us.

At deals2otc.com, we look to make shipping as easy as possible. We process orders as quickly as we can (though special circumstances sometimes arise).

Orders are usually processed within 1-3 business days and shipping times are 1-5 business days, in most cases (the total time to get your package may be 2-8 business days).  We normally ship using services offered by the United States Postal Service (USPS).

  • FREE STANDARD SHIPPING is available on product purchases of $95.00 and above ( Exclusions apply:  some items do not qualify for free shipping. Free shipping promotion doesn’t include orders over 10 pounds, bulk orders and applicable shipping charges and sales tax. Free shipping doesn’t apply to heavy or oversized items. To qualify for free shipping option, you should not have ineligible items in your shopping cart. Orders totaling under $95.00 after all coupons and discounts are applied are not eligible.) This free standard shipping is within USA and only shipped through UPS/USPS Standard Shipping.

 STANDARD SHIPPING :  We ship using the most affordable method available via USPS.  Actual Standard Shipping charges are based on order weight, and location depending on proximity to our warehouse in NJ. Standard shipping usually takes 5-8 business days (1-3 processing days included).

DOT restrictions on air shipping

The U.S. Department of Transportation (DOT) prohibits air shipment of items that may contribute to a fire or other mishap during shipping.

Restricted items include:

Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream and inhalers. Products that contain flammable, volatile or corrosive chemicals, such as fragrances, nail polish remover and bunion treatments. Deals2otc.com is committed to getting your order to you as quickly as possible, but also safely and responsibly, in compliance with DOT rules. That's why we require ground only delivery for orders that contain DOT restricted products.

 

 International Shipping

Absolutely  no free shipping on international orders. We ship only through USPS(Priority Mail International and First class Mail) and the orders must be within 15 pounds. There will be no delivery confirmation or tracking numbers for the orders shipped through Priority Mail International and First Class Mail International. Orders will be shipped between 4 to 5 business days, depending on the credit card approval and stock availability. The customer is responsible for all the custom duties and fees. Deals2otc.com is not responsible for any lost packages during shipment or wrong shipping address provided by the customer. For more information on international shipping, please send us an email at deals2otc@gmail.com. Some items are restricted from shipping international. Deals2otc.com reserves the right to cancel any order and change any shipping policy at any time. For more information on shipping policy or restricted items, send us an email at deals2otc@gmail.com.

Terms and conditions for International Customers

Most importantly, you the customer should be aware of custom duties, laws, and regulations and are fully responsible for any custom duties, fees, and taxes. Deals2otc.com is not responsible for any custom duties or fees. The prices shown do not include custom duties, taxes and other fees which you are aware of or not. Once the order reaches your country, it is subject to fees, taxes and any other fees. International customers who purchased products and if your order is returned to us because of you for reasons such as, the customer refuses the package or an address error was made by the customer when placing an order or if customs doesn’t allow certain items into the country, the customer will be fully responsible for shipping charges billed to deals2otc.com. If customs stops the products ordered by the customer into the country and if the package is lost, no credit will be issued to the customer. If the item returned back to us due to custom rules and regulations which we are not aware there will be a restocking fee of 25% to 50% of your original invoice and shipping charge will be deducted it depends on the product condition. So please make sure you are aware of all these before placing an order.

For USA Customers

Follow the steps to receive this free standard shipping order. This free shipping is offered only for USA customers.

  1. Place an order on our website www.deals2otc.com in your shopping cart for worth $95.00 or more. (free shipping promotion does not include orders over 10 pounds, bulk orders & applicable shipping charges and sales tax. Free shipping doesn’t apply to heavy or oversized items. If you wish to qualify for free shipping option, you should not have any ineligible items in your shopping cart. If the customer placed an order for $95.00 or more and below 10 lbs, the customer receives free shipping, deals2otc.com reserves the right to cancel the order or inform the customer that the customer is not eligible for free shipping if the order is over 10 lbs.
  2. Proceed to checkout
  3. Enter the coupon code deal1 and the free shipping is applied automatically if the order is over $95.00 and under 10 pounds in weight.
  4. Ship items only to Physical address and no PO Box addresses and within the USA only. Deals2otc.com reserves the right to change or cancel this free standard shipping offer at any time.

Free Standard Shipping Policy:

No free standard shipping on orders to Hawaii, PR, Alaska, U.S. Virgin Islands, and APO/FPO.

Delivery Methods & Processing Time

Orders placed at Deals2Otc.com, the shipping charge and delivery dates will be estimated depending on the availability of the items and the shipping options you choose. Orders received on Monday through Friday before 2:00 pm Eastern Time will be shipped 2 to 3 business days and depending on the product availability and credit card approval. Orders placed on Saturday or Sunday will be processed on the next business day.  If the next day is a holiday, order will be processed the following business day. When we have finished processing your order and the shipping carrier has picked up your order for delivery, an order confirmation number will be sent to your e-mail by our Order processing department. If a customer(authorized credit card holder) is shipping an order to a different address other than the billing address, the authorized person has to inform the credit card company  about the order for security reasons. Sometimes we also need a signature for orders shipping to a different address other than the billing address. This is to be done for security reasons. Sometimes orders may be shipped in separate shipments depending on availability of stock and verification. Delivery times may be longer for items to these addresses.

Some restrictions may apply.

Deals2otc.com is not responsible for invalid shipping address or delivery option/ method entered by the customer. Please check your order before submitting it. If UPS/USPS  charges any fees for invalid address or correcting the address of a customer, those orders will be charged $5.00 as a fee for correcting the address by the UPS.

Deals2otc.com is not responsible for customer shipping address and delivery option selected.

Processing Time

Standard shipping:  5 to 7 business days

Priority (2nd Day) shipping: 2 to 3 business days

Express (Next Day) shipping: 1 to 2 business days

Free shipping is a standard shipping: 5 to 7 business days